
Substrate Preparation & Remedial Works • Localised Levelling • Large-Format Porcelain • UV-Resistant Polyurea Resin Grout
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A full ground-floor renovation in Oaklands, WA4. Once the existing tiled floor and adhesive were removed, the original timber floorboards were exposed and it became clear the previous installation had not been correctly overboarded. The floor was rebuilt with a stable boarded substrate, localised levelling and an anti-cracking decoupling membrane before 1200x1200 large-format porcelain was installed through the main ground-floor area.
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Documented installation
The existing floor concealed preparation that was not suitable for the new large-format installation. These stages show what became visible after lifting, how the substrate was rebuilt and how the finished floor was installed.

01 · Before lifting
The existing tiled floor, in place and in use. Only the surface could be assessed at this stage.

02 · Uncovered
Beneath the old adhesive, the original timber floorboards. The previous installation had not been correctly overboarded for tiling.

03 · Rebuilt
Timber floor strengthened where required and overboarded with new plywood, screwed down to form a stable, rigid base.

04 · Prepared
After localised levelling, an anti-cracking decoupling membrane was bonded across the whole floor to isolate the tiles from movement below.

05 · Installed
1200 × 1200 porcelain laid over the membrane on a mechanical levelling clip system to keep every tile flush.

06 · Finished
The completed floor running through the ground floor to the garden doors, with bespoke mitred thresholds and a UV-resistant polyurea resin grout.
How the scope changed
The original quotation covered what could reasonably be assessed with the existing floor still in place. Once lifted, unsuitable preparation was uncovered and additional remedial work was agreed. The customer also upgraded from cement grout to a UV-resistant polyurea resin grout and added further tiled areas and bespoke thresholds.
All changes were explained, documented and agreed before proceeding.
From substrate condition through to the finished result.
Existing tiled floor before removal — the starting point across the main ground-floor area.
The old tiles and adhesive were completely removed to expose the original timber floorboards. Once opened up, it became clear the previous installation had not been correctly overboarded, so the substrate was rebuilt properly: the timber was checked and strengthened where required, fully overboarded to create a stable rigid base, locally levelled to correct variations, and then covered with an anti-cracking decoupling membrane before tiling.
1200x1200 large-format porcelain installed over the decoupling membrane using a mechanical levelling clip system to keep the large tiles flat and lippage-free across the whole floor.
The levelling clip system holds every tile flush, and doorway transitions were formed as bespoke tiled, mitred details in place of standard trims. The floor was finished with a UV-resistant polyurea resin grout for a hard-wearing, colour-stable joint.
A continuous, level porcelain floor running through the main ground-floor area with no thresholds breaking the run.
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