How I Work
From first message to handover — what to expect.
Message me
Tell me what you've got — the space, existing surface, tile style if you know it. I'll ask what I need to.
Site visit
I come and look. Photos only tell you so much. A proper visit means an accurate quote and no surprises once work starts.
Clear quote
Fixed price, in writing, plain English. Labour, materials, prep — all in. No hidden extras.
Preparation
Levelling, waterproofing, boarding — whatever the surface needs. Most of the time on a proper job goes here. It can't be skipped.
Tiling & finishing
Set out before anything is fixed. Levelling clips throughout. Grouted once adhesive has fully cured. Clean lines, consistent joints.
Finished properly
Silicone, clean up, coverings removed. I'll walk you through anything worth knowing before I leave.
What you're getting
Sole trader — you deal with me, start to finish
23+ years in one trade, not spread across several
Member of The Tile Association
Full public liability insurance
Good materials — adhesives, tanking, grout systems that actually work
Site protected properly before work starts
You know what's happening and why
Workmanship guarantee (conditions apply, common sense applies)
Preparation first
Most tile failures start underneath — not in the tile, not in the grout. Substrates checked, surfaces levelled, wet areas tanked properly. It takes longer, but it's the difference between a floor that lasts twenty years and one that starts moving in three.
No shortcuts
Every job gets proper prep, a proper layout, levelling clips, the right grout, and a clean finish. I'd rather do fewer jobs properly than rush through more.
The Tile Association
I'm a vetted member of the TTA — the UK trade body for professional tilers. The badge isn't the point. The standard it reflects is.
One person, accountable
The person you speak to on the phone is the person on their knees doing the work. Proper prep, correct installation, accountable for the result.
Guarantee
Every job is installed to industry standards (BS 5385) — flat, level, properly prepared, and finished cleanly. Structural movement or pre-existing building defects are outside scope; I'll raise any concerns before starting.
Full workmanship guarantee →Get in touch
Tell me what you've got. I'll tell you what it needs.